Local Root is an independent, locally-owned gourmet kitchen store with locations in Cambridge, MA and Newton Lower Falls, MA. We’re committed to great customer service in supplying you with the tools you need to be a better cook. We pride ourselves in taking care of our online customers, extending them the same service our local brick and mortar customers get.
How to Order
Customers can place orders through our secure website. Please get in touch with us by phone (Cambridge: 617-354-2400 or Newton: 617-916-1943) or email with any questions.
We accept Visa, MasterCard, American Express, and Discover cards. All payments are processed securely with SSL encryption.
We offer free UPS Ground shipping on all orders over $25 within the contiguous United States. Sorry, but we can’t deliver to USPS PO boxes.
Most in-stock items will ship within 1-3 business days. Most items not in stock ship within approximately 10 business days. Delivery time varies by shipping address, but is approximately 1 week. If there’s a significant delay in shipping your order, we’ll contact you directly to let you know when you should expect it.
If you’re concerned that you haven’t yet received your order, please call (Cambridge: 617-354-2400 or Newton: 617-916-1943) or email us and we’ll be happy to check on it.
We hope you’re delighted with your purchase, but we’re happy to accept returns of unused merchandise within 30 days of purchase.
Please call (Cambridge: 617-354-2400 or Newton: 617-916-1943) or email us with your order number and return request to arrange a return before shipping items back to us.